 Frequently
Asked Questions
General Questions
 How
does this work? Where does this information come from?
What
is the purpose of a reverse phone search?
Is
anyone notified when I search for them?
How
do I get my own information deleted from these databases?
How
do I register to become a member?
Ordering Process
Questions
Are
there recurring billing charges for membership, or is this a
one-time fee?
How
do I know my purchase is secure?
What
happens if I don't find what I'm looking for?
What
is your return policy?
What
payment methods are accepted?
Can
I mail in my payment?
How
will the charge appear on my credit card statement?
Product-Related
Questions
What
information is available in your databases?
How
many searches do I get to conduct?
Do
your databases cover international phone numbers?
Do
your databases cover cell phone numbers?
What
are the computer/browser requirements for accessing the members
area?
Can
I access the members area from multiple computers?
Can
I print the search results?
I'm
having login problems, what do I do?
How
do I sign into the members area?
How
do I contact your support department?
General
Questions
How
does this work? Where does this information come from?
ReversePhoneDetective.com is an advanced search gateway that grants
you access to hundreds of millions of records about landline,
mobile, and unlisted phone numbers. These records are collected from
public information and other sources.
What
is the purpose of a reverse phone search?
There are many reasons why you might want to conduct a reverse phone
search:
- Find out the source of a harassing
("prank") caller
- Research a number that appeared on your
phone bill
- Locate an old friend from high school or
college
- Research "missed calls" on your
caller ID that you don't recognize
- Verify an address
- And more
Note: By using our website, you
agree to use the information found only for permitted reasons.
Please read our End
User Agreement for more information.
Is
anyone notified that I searched for them?
No. Your searches within our database are confidential, as outlined
by our End
User Agreement.
How
do I get my own information deleted from these databases?
We take your privacy very seriously. You can "opt-out" of
our website and members area for free online here.
Our opt-out system prevents your
information from appearing to users that visit
ReversePhoneDetective.com. It does not, however, remove your records
from the source databases that we use (we have no control
over these). That's why we created our Online Privacy Protection™
package.
This package will help you remove
your personal information from 44 of these databases-- and prevent
certain data-brokers from selling your records in the future. You
can purchase this package for just $4.95 on our registration
page by selecting the check box near the bottom that says "Yes,
I want to make my data private."
Click
here to read more about our commitment to privacy.
How
do I register to become a member?
To register, simply choose your preferred payment option and then
checkout using our secure order form. Click
here to get started.
Ordering
Process Questions
Are
there recurring billing charges for membership, or is this a
one-time fee?
Your membership is a one-time fee only. ReversePhoneDetective.com
does not charge recurring fees for any of its products.
How
do I know my purchase is secure?
Clickbank sells our products. They are a trusted online retailer
specializing in digitally delivered products. Your information is
protected by a 128-bit SSL connection. You will see a 
"lock" icon in the bottom of your browser on the checkout
page, which indicates secure encryption.
Read
more about our "Safe Shopping Guarantee".
What
happens if I don't find what I'm looking for?
Your satisfaction is our #1 priority. If you don't find what you're
looking for our expert staff will be happy to assist you (at no
extra charge) in order to locate the record in question.
What
is your return policy?
If your search turns up no results-- and our professional staff is
unable to help you locate the records-- you may contact our support
department for a return request. If our staff finds the product was
"defective" for your specific needs, a refund will be
issued. For more details, view our Guarantee
Policy.
What
payment methods are accepted?
We accept Visa, MasterCard, American Express, Discover, Eurocard,
Bravo, Diners Club, Carte Blanche, and JCB. We also accept PayPal.
Can
I mail in my payment?
We do not accept mail orders.
How
will the charge appear on my credit card statement?
The charge on your credit card or bank statement will appear as
"CLKBANK".
Product-Related
Questions
What
information is available in your databases?
Full Phone Reports include up-to-date information for (when
available):
- Phone owner name and current address
- Line type - landline or mobile
- Household members
- Phone company and carrier
- Possible neighbors and relatives
- Issuing location with map
- Other phone numbers belonging to owner
- Previous addresses / residences
The ReversePhoneDetective.com members area
gives you additional access to millions of public records,
including:
- Unlimited reverse phone lookups (for
landline and listed numbers)
- Unlimited people search (for over 217
million U.S. households)
- Privacy protection tools
- Advanced people search tools (households,
addresses, neighbors, and relatives)
- Background reports (full background checks
sold separately)
- And more!
At just $39.95 for an entire year of access,
ReversePhoneDetective.com is an affordable and comprehensive
solution for your phone search and people finder needs. Click
here to join today!
How
many searches do I get to conduct?
Membership at ReversePhoneDetective.com includes unlimited reverse
phone lookups for landlines and listed numbers. Full Phone Reports
are limited to one per customer. Customers can purchase additional
premium cell phone owner searches (Tracer Reports™) within the
members area.
Do
your databases cover international phone numbers?
No. Our product is for U.S. customers and information only.
Do
your databases cover cell phone numbers?
Yes. Information about a mobile number's issuing location, carrier,
and other details is available for almost all U.S. numbers. The
availability of ownership details depends on whether the phone
number is available in our data sources.
What
are the computer/browser requirements for accessing the members
area?
Our members area is compatible with all major browsers and computer
types. An Internet connection is required to conduct searches. Pages
load quickly, so even a dial-up (modem) connection is fine.
Can
I access the members area from multiple computers?
Yes. You may sign into the members area from any computer with your
username and password.
Can
I print the search results?
Yes. You may copy, paste, and print whatever information you find in
our databases.
I'm
having login problems, what do I do?
To retrieve a lost password, follow the instructions on our Login
page.
How
do I sign into the members area?
To sign into the members area, simply go to the Login
section and enter your username and password. If you're having
difficulty logging in, consult our Customer
Service center.
How
do I contact your support department?
To reach our friendly support staff, simply use the contact us form
link at the bottom of our Customer
Service page.
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